Hello, @user_fr7vmk. Thank you for reaching out over Xfinity Forums, you have contacted the right place in regard to the refund inquiry. The refund is equal or less than the last payment that was made, the refund will be attempted to be returned to the card within 30 days of the disconnect date or date of payment if made after the account was ...Click here to learn how to cancel or change your NOW Internet. You can also visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA.Hi, @user_pfhlw4, thanks for reaching out to our forum for help with how to check the balance on an XFINITY Visa gift card. Congrates! We are the perfect team to assist. Hows your weekend going so far? To seamlessly check on the card balance, you can do so here. Please let me know if this helpsThe card is probably a plug-in card (probably inside the box) that is just a memory card to use as a buffer. Either there is a software glitch, it failed, or it physically came loose. If a reboot doesn't fix it, then as noted, the box may need to be replaced.Choose a reason for return and press Continue. Select a return option, follow the listed instructions and press Confirm . If you've selected UPS Prepaid Shipping: Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package.Dec 22, 2023 · someone please help escalate this for my full refund. Thanks. timeline. March 2022: My internet service was disconnected. Didnt contact Xfinity because I thought it was a modem / hardware issue. April 2022: Found out my card on autopay got flagged so service was disconnected because autopay didn’t go through. Contacted Xfinity to reinstate ...Charged for Devices. My debit card was charged for the remaining balance on my devices when my service terminated. However, I was not advised of the remaining balance, or given the opportunity to remit payment from a suitable source. I've been told several times over the last 16 days that a refund is coming to me, as this was a mistake.I received a letter saying I got a refund from XFinity loaded on a Mastercard debit card. I went to xfinityrefunds.com, and entered the card number and created an account with my email (a gmail email). It then demanded a verification code that was sent to my email, but a comcast.net email instead of gmail. I have never opened a comcast email.Charged twice and would like a refund. Solved. As the title says, I had an automatic payment coming up but decided to pay a little ahead of time manually which resulted to being charged twice as the automatic payment also went through which led to now having credit on my account which I don't want and wanted to request a refund on one of the ...If so, when a refund is issued it will typically go back to the last payment method on file. This can take about 30-days, but is usually much quicker than that. If for any reason that the refund isn't able to be refunded to the last payment method, a Visa prepaid card is then mailed out, and you should receive it within 7-15 business days. 0.Xfinity AssistantDec 22, 2023 · someone please help escalate this for my full refund. Thanks. timeline. March 2022: My internet service was disconnected. Didnt contact Xfinity because I thought it was a modem / hardware issue. April 2022: Found out my card on autopay got flagged so service was disconnected because autopay didn’t go through. Contacted Xfinity to reinstate ...Oct 28, 2021 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...1. ABOUT THE CARD. The Card is a prepaid card that has been provided pursuant to a conditional offer, and as a gratuity without the payment of any monetary value or consideration. The Card allows you to access funds on the Card provided all conditions of the offer have been met. The funds accessible by use of the Card have been provided by and ...I have some credit on my internet account and would like to have it refunded to my credit card/bank account. Submitted a request a 1.5 month ago and it still didn't get processed. I was told by an agent it would be processed by 10/12 but it didn't happen. Then was told it will be processed in 2 days on 10/16 but it didn't happen either.As of this point I have one month left to use my $200 gift card but after contacting the company about the status of my card they claim there is a block on the card and try back in 24hours. I did that with the same result. I attempted to contact someone at xfinity but with their automated system it its almost impossible to get anything resolved.If you would like to make changes to your Purchase Pin, we highly recommend visiting our "Manage X1 and Stream PIN Settings Online" support page to help find instructions from activating, deactivating, and resetting the parental and purchase pin locks. Please let us know if you need any further assistance by replying to this thread.Learn about paying your bill with Apple Pay.I been provided a reference number first they promised me a refund that will be provided to my account witch they lied to me about I added funds for Xfinity mobile to get the Black Friday deal now they are telling me I have to wait and they don’t send checks and my payment has been on hold makes no sense customer care is not caring about ...Scam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.When you have a credit card on file for recurring payments, the refund will automatically be applied to that payment method. We issue the payment back to the card provider within 7 business days, but it can take a few weeks to show up- usually on your next billing statement from them. If you do not see that credit refund back to your card after ...First, contact the company that runs the subscription you want to cancel. If the company has instructions on how to cancel, follow those. Keep a copy of your cancellation request, along with notes about any conversations you had and how and when you canceled. Watch your bank or credit card statements.Return or exchange Xfinity Cameras or Video Doorbells. To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Hi, multiple outages have occurred on my wifi in the past pay period. Please refer to my account for times ...Cancelled service and returned all equipment to Xfinity store in April and have credit balance bill for the past 3 months. I want a refund of the credit balance and Comcast is not sending it. The c...1. The refund was credited to the credit card on file - I never received a credit to my credit card 2. Another person told me that Xfinity send a check to the address on file. The address is correct, but I never received a check. 3. Another person told me that a pre-paid credit card was send to the address on file but that also was never received.We can get a ticket submitted for you to have the expired Gift Card verified, and reissued. Please send us a direct message. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Card payments can only be refunded back to the original card. If approved, your refund will typically be deposited within three business days from approval date. Prepaid card / Paper Check. Refund can only be mailed to the account holder. If approved, your refund will typically arrive within 10 business days by USPS ground mail from approval date.I contacted Comcast about a refund but was told a ticket needed to be submitted, which has been done. So I’m wondering, if anyone has had this issue and how long did it take for a refund to your debit card? Im stressed out because I’m not negative in my account and I haven’t heard any update regarding anything. It doesn’t seem right ...Refund amount is less than or equal to the last card payment amount. (These should be returned within 30-days). A paper check will be sent in the account owner’s name to the bill-to address that was provided: If the customer uses Apple Pay to make their card payments. If the refund to the last payment card on file fails.Jun 28, 2023 · 1.1K Messages. user_vvtrym Hello and thank you for reaching out via our Xfinity Community Forum. If you have never activated or used the card and it has expired, you can contact the Xfinity Promotion Center team at 1-877-227-0956 to request a replacement card. They will be able to assist you in issuing a new card.It takes seven to 10 business days to receive MoneyPak refund checks, according to Green Dot Corporation. Consumers can request such refunds and check the status of submitted reque...need help with xfinity mobile refund. We were charged for xfinity mobile. Xfinity said we can cancel at anytime. We didn't even use or call on xfinity mobile and they are charging my credit card. We have spent numerous hours on the phone with Xfinity outsource company, that puts on hold continuously, probably hoping we would hang up.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it.Xfinity Home Refund Policy for Pre-Payments: If you make a pre-payment prior to installation of your Xfinity Home service, such pre-payment will be applied as a credit to charges due on the following month's bill from Comcast. ... You will not receive a cash or credit card refund of your pre-payment. However, if all of your services from ...862 Messages. Hey @Jrbamba92, Thank you for visiting our official Xfinity Forums Community support page. While we would be unable to make the decision, I recommend reaching out to our Value Fulfillment Team by visiting our Xfinity Incentive Tracker Contact Us page. They will be the ones who can determine if a new card can be re-issued.Xfinity refund New Post - Billing Apparently, Xfin when you cancel an account with XFin they send you a refund but it’s only directly to your bank account. They will not send a check or a debit card even though on the refund email it gives you that option. I wonder how much money they have kept from their customers.An Elite PaychekPLUS! Select MasterCard Prepaid Card provides advantages such as setting up direct deposit, collecting a tax refund check or other government pay and instant access...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon" (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Sep 27, 2023 · Hello, @user_fr7vmk. Thank you for reaching out over Xfinity Forums, you have contacted the right place in regard to the refund inquiry. The refund is equal or less than the last payment that was made, the refund will be attempted to be returned to the card within 30 days of the disconnect date or date of payment if made after the account was ...Comcast also "promised [customers] prepaid gift cards as an inducement to enter into multi-year contracts, then failed to provide the cards," Minnesota alleged. Refunds to the 15,600 customers ...First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate.14 days ago. user_5alin8 You can also go to xfinityrefunds.com or call the refund department directly at 888-472-0211. They can give you the best advice and guidance about your missing refund, since they are the ones who handle them.Learn how to report an issue, like refund and payment issues or safety concerns. Xfinity For full functionality of this site it is necessary to enable JavaScript.To make a refund claim via DoNotPay, do the following: Access DoNotPay from any. web browser. Click on File a Chargeback. Give us your transaction and bank details. Type Comcast as the company you want to get a refund from. Verify your information and finalize the request.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the windowI received a Visa Gift Card from Xfinity as a reward for signing up as a new customer last year, but it expired in late 2023. I have not used any of the funds on the card so far, it still has the full $200 on it. Can I please get assistance in requesting a replacement card? I have seen other customers on this forum successfully resolve this issue.Learn how Netflix billing through Comcast works.Since you recently canceled your Xfinity service, you'll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn't have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line.need help with xfinity mobile refund. We were charged for xfinity mobile. Xfinity said we can cancel at anytime. We didn't even use or call on xfinity mobile and they are charging my credit card. We have spent numerous hours on the phone with Xfinity outsource company, that puts on hold continuously, probably hoping we would hang up.Scam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.Aug 3, 2021 · Click the direct message icon o. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.Bring your own phone or tablet and BYOD to Comcast Business Mobile. Switch for $0 and save. ... Member FDIC, pursuant to a license from Visa® U.S.A. Inc. Card can be used anywhere Visa debit cards are accepted. Card mailed to Comcast Business Mobile account holder within 16-18 weeks of activation of all required services and expires in 180 ...3 years ago. I swapped my sim into a new phone about a month ago. The Xfinity mobile app continued to show my old device but the new phone (Pixel 5) works fine. About a week ago I got a notification in the app stating that it looked like I was using the sim in a different device and asked if I wanted to change to the new device.Are you tired of paying too much in taxes? Did you know that there are certain expenses you can claim back on your tax return? By taking advantage of these deductions, you can maxi...When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...As of this point I have one month left to use my $200 gift card but after contacting the company about the status of my card they claim there is a block on the card and try back in 24hours. I did that with the same result. I attempted to contact someone at xfinity but with their automated system it its almost impossible to get anything resolved.Learn how to turn the Purchase PIN on and off.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...On May 14 I received an email from Comcast Executive Support telling me, "Customer Refund Support confirmed on 05/12/24 that a refund check in the amount of $86.41 will be processed/mailed to *my mailing address* and should be received within 10-12 days." Great! Maybe not. So far no check received. I'll wait a few more days with hopes it arrives.Credit Refund. Hi, I cut my service on August 2nd when I moved out of my old apartment and today I got a letter stating I overpaid and they were issuing a refund to me via mail within 30 days of getting the equipment back. I spoke to a representative a few minutes ago but she was unable to really hear me per usual due to internal network issue ...Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...I had used xfinity internet service from the 1year .As I was shifting the house ,I choose to disconnect the xfinity inter service so I requested for a disconnection of service on December 7.My service got disconnected on dec 12,2023.I even sent back the modem set to xfinity.My card had been charged even on Jan 27 2024.As I got disconnected,but ...14 days ago. user_5alin8 You can also go to xfinityrefunds.com or call the refund department directly at 888-472-0211. They can give you the best advice and guidance about your missing refund, since they are the ones who handle them.Xfinity Community Forum. Customer Service. Billing. I accidently paid my cable ... U. user_w2bnum. 1 Message. Sunday, December 10th, 2023 5:28 AM. I accidently paid my cable bill $2500 instead of my credit card bill. How can I get a refund from Xfinity?We will always try to send the refund back to the last payment method used within 45 days. If it's not possible to issue a refund to the last payment method on file, there are two possible options based on the verified email address. If you have a verified email on the account, you will be sent an email within 15 days for you to be able to ...Refund. I am a previous customer with xfinity, upon cancelation, there was credit on my account where xfinity had overcharged me one month. I was sent to digital prepaid solutions to get my refund. It opted to send me a physical card rather than placing the money back in the checking account that it had withdrawn from.Feb 18, 2024 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.I need someone @ Comcast to send a letter to say it was a mistake and to refund the money I over paid. I have attached my most recent statement with Comcast (confirmed by them to be the most ...Open your phone's Settings app and select Cellular. Select Add Cellular Plan. Select Enter Details Manually at the bottom of the screen. In the SM-DP+ Address field, enter gsmacct.vzw.otgeuicc.com. Leave the Activation Code and Confirmation Code fields blank. Select Next near the upper right corner of the screen and follow the on-screen ...Mar 29, 2024 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Press Enter to send it. Hi, I didn't realize this card expired so soon when I went to use it.Charlie Schoenthaler, a spokesman for Comcast's Washington, D.C., region, told The Ronoake Times that Comcast will never request a specific payment method such as merchant gift cards or wire ...Once it gets closer to that time, you can use the following link to track the progress of your cards. Then, simply keep an eye out on the mailbox for a nondescript envelope with your cards inside! Here's that link for you to check the status of your gift cards: https://comca.st/317qd9i. 2.. XfinityDena. @user_24787a Normally any credit bOwed a refund. Got an email about how it has been iss The phone was received back by Xfinity around February 8th. Despite repeated phone calls and assurances my card would be credited, I still haven't received a refund in the amount of $124.99. That's not a lot of money, but it's MY money. I checked my account today, and it's still not there. The latest imposter scam impersonates Xfinity and it’s lately ta My phone number is [Edited: "Personal Information"]. I was told I would get a refund of $176.58. I now have an... I called in and disconnected my wifi account on October 5 because it had never worked. My phone number is [Edited: "Personal Information"]. ... Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down ...Sep 9, 2023 · Unfortunately, I cannot receive a refund check until after it is mailed by Xfinity. None of the helpful-sounding chat responses ever include the statement that the check has been mailed. Always assuredly looking into it or creating a tag or updating an account, but never mailing a check. the last chat even promised to add on an additional $15 ... Your card will expire after 180-days from the date it was i...
Continue Reading