Upgraded to X1 dvr with 3 XiD-P small boxes from old style standalone dvr's (which all worked but one started having problems). The main X1 box works fine regardless of where I connect it but the XiD-P boxes will receive only basic channels and can't receive a refresh signal or be seen by customer support. Do these satellite boxes communicate ...Xfinity Community Forum. TV. X1. ... Visitor • 2 Messages. Sunday, December 25th, 2022 10:11 PM. Closed. rdk-03011-2 failed to download image. rdk-03011-2 failed to download image . We Couldn't Reach Your Box. We couldn't restart your box remotely, but we can walk you through doing it yourself. un plug to restart , same message.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Here are common solutions to RDK-03036 - Something’s not working - X1 and Flex Error Message: Ensure that the connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in.Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (3.2K) Relevance. U @XfinityStephanieK I had issues earlier this year and Xfinity tech replaced all splitters on the house and main dvr. He told me they were thinking of trenching new lines from across the street but called it off. It seems to be ...RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ...If this is a secondary box, you may need to also try rebooting either your primary cable box as well or your gateway. Please give those steps a try and let us know if you see any improvement or if you could still use a hand. :) 2. 0. U.18 May 2019 ... These steps will work not only for cable boxes, but for other devices as well. For example: Playstation or XBOX.Experiencing the same issue, automated help continues to suggest restart. I've disconnected and reconnected everything, powered off for 30 seconds at power cord, used app to restart both service and device, and nothing has worked.Channels and Programming. 2219 posts. Non-X1 Service. 559 posts. Xfinity Community ForumXfinity Community. Can't find what you're looking for? Ask a question. Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (120) Relevance. U. Closed. RDK 03004 and RDK030033. Fix cable box goes in and out for the past month. no help from repairmen or people on the phone at 1800comcast. no one to ...Are you seeing the Xfinity RDK 03036 error on your TV screen? This error message usually indicates a connection issue between your cable box and Xfinity’s …Here are common solutions to RDK-03036 - Something’s not working - X1 and Flex Error Message: Ensure that the connections are tight, if applicable. Power …Posted by u/ForSharingInfo - 2 votes and 5 commentsApr 5, 2020 · Rdk 03036 I keep getting this code on all of my boxes except the main I’ve resetted 4 times ran an system refresh an hard started each one talked to customer service they did the same thing an rebooted it to no avail ..all connections r tight any one can help I’d appreciate it stuck in with the quarantine an would like to keep the kids ...Sunday, March 31st, 2024 8:57 PM. RDK 03036 error. I continue to have this error code on my TV. When I turn the TV on in the morning this error is there.Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we’re new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. . Called today to try and get the …The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it (Credit to @BruceW)Xfinity recently made me trade in my non-X1 TV boxes for X1 TV boxes. The first week everything worked fine. Now, several times per day my TV service drops saying "there's a problem connecting to the internet" RDK-03033. I do not have my internet service through Xfinity….only cable TV service. All cables are tight and no changes have ...Solution code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart your X1 TV Box. If you continue to experience issues, please contact us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.Xfinity AssistantXfinity AssistantLearn about Error Code: RDK — 03046.30 Mar 2020 ... 17 Preparing box for new software". Called support and tried system refresh, but it didn't work. Our other X1 TV box is giving us an RDK-03036 ...Version: 0.10 Backup DRI RDK-03011-2. I have tried unplugging it for 30 seconds then plugging it back in, and have also tried contacting support, who supposedly forced signals to the box. These steps have not resolved the issue.Solution code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart your X1 TV Box. If you continue to experience issues, please contact us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.Flex box RDK-03117. Have had the flex box for about a year with no issues until recently. The box will freeze and display the RDK-03117 message. Restarting by unplugging and plugging back in usually works, but the box may only work for a short period of time before freezing again. No other devices on my network have an issue connecting. Question.Xfinity AssistantRDK-03012-2. Failure to download image, none of the calls I have tried have done anything productive, Ive tried a system reboot/refresh as well as turning the box on and off. ... • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the windowMay 7, 2020 · After installing my new equipment on November 28, 2020, I was experiencing the same issue with my TV box not working and receiving RDK-03036 errors. I was told the TV box gets it's signal from the DVR box in order to work. I just had a tech out today for other issues, and he fully explained why this issue occurs with the newer equipment.Select Try Again on-screen. If this doesn't work: Check that all TV connections are tight. Make sure the TV Box hasn't been moved and is in a position to receive a WiFi signal. Unplug the TV Box for one to two minutes and then plug it in again. If that doesn't work, try restarting. Say, "Restart TV Box" into your Xfinity Voice Remote.Download Xfinity Stream on your mobile devices. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!Need Help? Find Solutions, share knowledge and get answers from customers and experts.Solution code. To resolve this issue, you may need to restart your TV Box. For more information, please see X1: Restart My TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.Yeah, I got a message from u/CCRayanaB saying they found noise on my line causing issues that only someone in person can take care of.. in middle of getting a visit scheduled currently :) . On top of that, some of my DVR programs will get these scrambled images for a second or 2 and clear up for 5 mins, and then it happens again.. sometimes so bad the sound would cut out when it happens.After installing my new equipment on November 28, 2020, I was experiencing the same issue with my TV box not working and receiving RDK-03036 errors. I was told the TV box gets it's signal from the DVR box in order to work. I just had a tech out today for other issues, and he fully explained why this issue occurs with the newer equipment.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it (Credit to @BruceW)Common solutions. Ensure all TV connections are tight, if applicable. Perform a System Refresh with the following steps: Into your Xfinity Voice Remote, say "Refresh" or "System Refresh.". Power cycle the TV Box by unplugging it for 1-2 minutes and then plug it back in.Need Help? Find Solutions, share knowledge and get answers from customers and experts.29 Nov 2022 ... In this video I show you how to restart the Xfinity X1 TV Box. If you are having issues with your Xfinity X1 TV Box this is a ...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Comcast has revealed a plan to fix its customer service problems, including a credit to your account if a technician shows up late. By clicking "TRY IT", I agree to receive newslet...@comcast @Xfinity Cable tv box, in a residential area of #Flint has been out of service for days. No tech visits. Only BOTs and outsourced customer service claiming to send signals to a malfunctioning tv box message RDK-03036? Is this how you treat elderly loyal customers? Flint Firebirds (@FlintFirebirds) reported 17 minutes ago from Flint ...Need Help? Find Solutions, share knowledge and get answers from customers and experts.I'm sorry, since they are having a problem with their xfinity equipment and/or signal, they must contact xfinity directly. They alone have access to the account info, know what services they have, what equipment they have, and can help them resolve the issue. Most importantly they can send a tech to their home if needed! ... Restart. Code RDK ...X1 boxes not working. My parents had Xfinity cable and Internet installed yesterday. Today we went to the local store to order a 3rd box and upgrade the content package. When we got home, the 2 existing boxes are failing with RDK-03036 even after multiple tightenings and restarts, and the Xfinity Stream app has a DNS Lookup Failure. …Yeah, I got a message from u/CCRayanaB saying they found noise on my line causing issues that only someone in person can take care of.. in middle of getting a visit scheduled currently :) . On top of that, some of my DVR programs will get these scrambled images for a second or 2 and clear up for 5 mins, and then it happens again.. sometimes so bad the sound would cut out when it happens.I have an Internet only plan with Xfinity. I originally had 300 mbps plan but over the past 2 years was upgraded to 600 mbps (paid for this) then updated to 800 mbps and then 900 mbps for free. When I was updated to 600 mbps and ran SpeedTest I would get 600+ mbps all the time at the Ethernet ports. Question.29 Nov 2022 ... In this video I show you how to restart the Xfinity X1 TV Box. If you are having issues with your Xfinity X1 TV Box this is a ...After moving it, I'm stuck on "connecting to your entertainment experience" then it gives RDK-03036 after 10 minutes. All other tv boxes are working just fine. Manual restart for the single tv box did not work and total restart did nothing too. ... or exchange the current box for a WiFi box at an xfinity store or customer service ReplyNOW Internet FAQs NOW Internet is here! An affordable new product from Xfinity, NOW Internet offers great value for reliable internet — at an everyday price, with the consistency you expect from the Xfinity network. This article includes answers to your FAQs about NOW Internet. For more. ANSWERED: How to protect yourself from fraud?Error Code: RDK-03036. Description: It looks like your main X1 box is having trouble with MoCA connectivity. To fix this, you can perform a system refresh using the My Account …Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. ... we are connecting to your services" and stays there for a few minutes before the "Sorry we are having trouble" RDK-03030 message appears. This happens regularly , and typically resolved by the next day. This is tv only ...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Sunday, April 2nd, 2023 9:38 PM. Closed. Constant RDK-03033 Errors. As of Sunday, April 2nd I am getting constant RDK-03033 errors on my 4K XG1v4. Says "There's a problem connecting to the Internet", but yet my Internet service and phone service is perfectly fine. I rebooted the box, checked the connections, did a system refresh, rebooted my ...Xfinity Community. Can't find what you're looking for? Ask a question. Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (257.8K) Relevance. Accepted Solution. Closed. Rdk 03036 .... Need Help? Find Solutions, share knowledge and get answers from customAbout Press Copyright Contact us Creators Advertise Need Help? Find Solutions, share knowledge and get answers from customers and experts. I have a XiD-P box. For the last several years Since xfinity replaced TV box now at 4am im awakened by pick what language to.use and have to.unpair and pair every day. Tech.is coming back out today will let people knowLearn how to resolve Error Code: RDK — 03015. Xfinity Community Forum. Search. Official. Accepted. Unansw...
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