If you have a recording that will not delete, please review the following steps to resolve the issue: On your remote, press CABLE then the MENU button twice. Select the DVR MENU then choose DVR CLEANUP. Check the program to delete and click DELETE on the left. Press EXIT. The issue should now be resolved. If not, contact us. We're here to help!Right now the earliest recorded episode is all the way to the right side so you have to scroll all the way to the right, the farthest position away from the 'cursor' to watch the next, earliest episode. If you have been recording a series which airs in episode order and you have fifteen of them you have to move the 'cursor' to the right ...Reset/Reload Apps on X1. hello. When I go into the Troubleshooting menu, I see "System Refresh", "Restart Box" , and specifically "Resest Netflix". We recently started having issues with HBO Max and Prime apps on the X1 -- HBO Max lets us browse and pick a show -. then when we actually try to PLAY it, it just goes back to the home/landing ...The X1 DVR with Cloud Technology functions just like a regular DVR, but it has new added features like the ability to stream recordings to mobile devices and computers and download completed recordings with the XFINITY TV app. That means you can download shows and movies to keep the kids entertained during the cross city treks or for your ...To manage your notification preferences, select the gear icon on the Notifications page. To receive notifications, your email address and/or mobile number needs to be associated with your account. To confirm that a number or email address is associated with your account: Xfinity app: Select the Account tab, then select Account settings and ...Feb 29, 2020 · To correct this you need to fill your Cloud DVR. I recorded enough programs last night to fill the 60 hours available on the cloud DVR. Once it got it full it purged the stuck recording automatically. The stuck recording was the oldest so it deleted first. There is a risk you purge a recording you may want, but this will not delete your local ...After years of customers asking you to fix recently watched it watch progress it remains a problem. 1. Setting privacy > watch history to off ONLY clears the last watched list and not the on demand watched list. 2. There is NO WAY to clear the on demand watched history unless you go to each episode under Saved For You and select mark unwatched. 3.Currently it operates as a Recent List since it assumes every new series recording you set is now first in the list. If it was a priority list new items should come in last in the list with an option to move them up if you prefer. As is your old favorites get pushed down in priority until they are first to be skipped if there is a conflict.Amazon can use the data you give Alexa—unless you delete it first. Reviewing the history of recordings on your Alexa-enabled device can be a useful exercise. In my own family’s cas...Yes. Some programs can only be recorded on your X1 Cloud DVR rather than on your X1 DVR hard drive. Cloud DVR recordings are accessible to view on your X1 DVR TV Box. If you have Xfinity X1 with DVR service, 150 hours of X1 Cloud DVR are included at no extra charge for each X1 DVR TV Box on your account.892 Messages. The box in question can most certainly record programs and store approximately 150 total hours of HD programming on the hard drive, and 150 hours of Cloud DVR storage per X1 DVR. Now, keep in mind the account does need to be subscribed to the full DVR service in order to use those 150 total hours on the hard drive.Press the OK button. Use the right arrow button to navigate to Cancel. Press the OK button. A confirmation message appears with the Cancel Recording option selected by default. Press the OK button to stop your recording. A Recording Canceled message appears. Press the Exit button. When you return to the Recordings menu, the portion of your ...Aug 19, 2022 · Why is the dvr recording multiple copies of the exact same episode?? To be clear, im not talking about new/repeat or the such. ... X1. Xfinity Community Forum. TV. X1.So we use Tivo boxes and have for a long time. I thought about the X1 recently and stopped at an Xfinity store to see if things changed. But the employee said we'd need separate accounts to do what we want. I recently got another X1 box in my home for another room, and they currently share the same DVR recordings on both boxes and share DVR space.FAQs. How do I download a recorded program to my mobile device? Using the Xfinity Stream app, browse your list of completed recordings on the Recordings tab. Select the Download option when looking at the Episode Detail. All downloaded recordings will be shown on the Downloads tab. Can I download recorded programs to a computer?Delete a Recording. Select Saved from the Main Menu. Choose Recordings to display a list of recordings. Select the program to be deleted and press OK. Note: If you want to delete all the recordings in the series, scroll to the right of the program and highlight the x, then press OK. Select the recording to delete.To Record a Series. Press the Guide button on your Comcast remote (this brings up the TV listings grid). Highlight a program in the grid and press the Record button on your remote twice and select the Set up a series recording icon. You can also select the Record icon on the program information screen and select the option to set up a series ...DVR recording disappearing without being deleted and DVR is at 63%. The problem I'm having is recordings are disappearing off my DVR without being deleted. They do not show up in the deleted file. First call to Xfinity, the agent was able to read back to me the titles of the missing programs and said she would reinstate them in an hour.That is, on one of the satellite boxes I can't even pull up the recorded show list and on the other, it pulls up the list but is showing as empty even though I can see a …Here are some tips and tricks to help familiarize you with the new X1 guide.Add or Remove a Device that can Download Content with the Xfinity Stream App. Learn how to add and remove devices that can download cloud-based DVR recordings and On Demand programs. We'll show you how to manage download devices using the Apple version of the mobile app. The procedures are essentially the same for the Android mobile app, but ...Using the Series Priority setting. Select Saved on the Main Menu. Highlight Scheduled, then select Series Priority from the bar at the top. You'll see the Series Priority screen. Select the series you want to change the priority of by scrolling down to the program, then press the OK button on your remote. Your selection will turn blue.Delete a recorded program. Open the Xfinity Stream app while connected to any WiFi or mobile network. Go to the menu at the bottom of your screen and select My library, then Recordings to see all cloud recordings on your DVR. Scroll through the recordings and tap on the TV episode or movie you want to delete. Tap Record Options and choose ...Comcast calls Xfinity X1 an entertainment operating system, and it is. But in more practical terms, it’s the interface on your TV for finding everything you want to watch, hear, or play ...Learn how to turn on audio description (formerly called video description) using the Xfinity X1 on-screen guide. See how to find programs that have audio description.. Get information on the X1 talking guide voice guidance feature.. Find out how to access Comcast's Accessibility services with X1.. Turn audio description on using voice control with the Xfinity Voice RemoteSep 15, 2023 · We have a bunch of recordings on our X1 DVR, but only a small number are on the Stream App. The ones from the stream app are from one show, and not the latest recordings. It’s like it stopped syncing. I have checked on multiple devices, iPhone, iPad, Fire TV, and stream website, and they all are missing the recordings.Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person".Anyone know a workaround to remove this series from the Series Priority recording list? on the x1 menu select saved >> scheduled >> down >>up >>right >>right and "OK" on series priority. press down until you find the series. when highlighted press the "D" to delete that series. 0.2 years ago. That occasionally happens where recordings get stuck and won't delete. I know that can be frustrating. To clear it, use the voice command 'device settings'. Scroll to bottom of the menu and use last menu item, sync DVR. Go ahead and sync the DVR and it should update. 0.Once locked, a Parental Control PIN is required before you can open the Tubi app. Use an Application Lock by selecting Settings > Parental Controls > Applications > Tubi. Once locked, you'll need to enter a PIN any time you try to open the Tubi app. Note: Once the Tubi app is opened, X1 Parental Control settings won't guard against content ...To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears.Amazon can use the data you give Alexa—unless you delete it first. Reviewing the history of recordings on your Alexa-enabled device can be a useful exercise. In my own family’s cas...To manage your notification preferences, select the gear icon on the Notifications page. To receive notifications, your email address and/or mobile number needs to be associated with your account. To confirm that a number or email address is associated with your account: Xfinity app: Select the Account tab, then select Account settings and ...The X1 Welcome screen will appear after the TV Box restarts. Once the System Refresh has been completed, your TV Box will return to live TV. The System Refresh feature can only be used once within a 24-hour period, so if you continue to experience issues, you can Schedule a Call to have a specialist troubleshoot your issues.Press the Guide button on your Comcast remote (this brings up the TV listings grid). Highlight a program in the grid and press the Record button on your remote twice and select the Set up a series recording icon. You can also select the Record icon on the program information screen and select the option to set up a series recording.In today’s digital age, our online activities leave behind a trail of data that can be accessed by various entities. One such piece of information is our browsing history, which is...Just to make things even more painful, X1 Cloud DVR recordings have the audio down converted from Dolby 5.1 to to 2.0, which is plain two channel stereo. I know millennials and many others are cutting the cable cord to use streaming services, but didn't know there are at least two important technical reasons why streaming is so much better …Previously set a series recording for a show. Now, the show has been removed from Comcast ("Information for this program isn't available right now"). ... on the x1 menu select saved >> scheduled >> down >>up >>right >>right and "OK" on series priority. press down until you find the series. when highlighted press the "D" to delete that series. 0 ...Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. ... You'll be unable to start a new recording until you delete an existing recording. Deleted Recordings. Automatically Erase Recordings: The X1 DVR will automatically erase programs when space is needed. The DVR will delete the oldest recordings first.Click the "Peer to peer chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.For the past four years we have been recording new nightly episodes of news, without incident. All of a sudden, the "new" show is recorded, but so is the repeat episode later in the evening. It is clearly marked repeat in the guide. What could have caused this to change? I've rebooted the box. and deleted and reset the recording for …Press the OK button. Use the right arrow button to navigate to Cancel. Press the OK button. A confirmation message appears with the Cancel Recording option selected by default. Press the OK button to stop your recording. A Recording Canceled message appears. Press the Exit button. When you return to the Recordings menu, the portion of your ...I’m so confused about what is going on with my x1 this morning. I have 2 x1 dvr boxes, percentage full has consistently stayed around 22-25% full the last several months with around 130 recordings give or take. All of a sudden this morning, my system says 91% full. There is a new notice in my menu saying you are limited to 150 hours of ...The Xfinity XR5 Remote works with all X1 TV Boxes. It's almost the same as the XR2 (below), but can sense tilt, motion, inactivity, and shock vibration. The Xfinity XR2v3 Remote works with all TV Boxes and Digital Transport Adapters (DTAs). It has a Search button, separate Play and Pause buttons, as well as Stop, Favorites, and Swap buttons.You must use the phone number listed on your Xfinity account. Enter the phone number using the numbers on the keypad or the arrows. The next screen asks you to Name Your …With the DVR box powered off, our two wired secondary boxes continued to provide all expected DVR functionality: Ability to schedule recordings, continued access to all recordings, ability to pause, rewind, fast forward live TV, access to On Demand content. But the secondary boxes displayed a static "percentage of DVR space used" that was stuck ...Sunday, August 6th, 2023 6:33 PM. Closed. Recordings won't play. On demand not working. I am unable to play my saved recordings as of yesterday morning. On demand is also not working. I've tried refreshing, restarting multiple times. Powering off completely, unplugging cords and replugging. I spent an hour plus on the phone last night with ...Apr 26, 2024 · Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.TV, use the C button to follow all games on TV with the X1 Sports App. Press the C button to launch and see scores, even while watching TV. See an example of how to access the Sports App. D: Use the D button to delete single DVR recordings or delete multiple recordings (e.g., a whole TV series) within a folder. Learn how to delete recordings.Tap Recordings to see all of the recordings stored on your DVR. Tap the recording you want to download. On the recording details screen, tap Download to start downloading your selected program. The recording details screen shows Downloading and a progress bar of the percentage complete. When the download is complete, options to Watch or Return ...You can record from the Xfinity App is using it on a Roku. The issue with DVR recordings not showing up on the Cloud, which is was you accessing via the Stream App, is one of recording times. The ...Save the recordings that matter most by marking them with Save for One Year. Learn how with step-by-step instructions for your X1 remote, Xfinity Stream app and Xfinity Stream portal. To make space for new recordings, delete recordings that you have already viewed or no longer need.After years of customers asking you to fix recently watched it watch progress it remains a problem. 1. Setting privacy > watch history to off ONLY clears the last watched list and not the on demand watched list. 2. There is NO WAY to clear the on demand watched history unless you go to each episode under Saved For You and select mark unwatched. 3.Add content to your list. Press the info button on your remote and select Movie Info, Series Info or More Info. This can be done while watching live TV, an On Demand program or from the X1 On Screen Guide. Select the "+" sign and press OK on your remote. Your selection (TV show, movie, actor or sports team) will be added to the My List page.Tap Recordings to see all of the recordings stored on your DVR. Tap the recording you want to download. On the recording details screen, tap Download to start downloading your selected program. The recording details screen shows Downloading and a progress bar of the percentage complete. When the download is complete, options to Watch or Return ...You can turn Notifications on/off by pressing xfinity on your remote, then going to Settings (gear icon) > Preferences > Notifications. You can also open your Notification Settings to turn notifications on or off. To open your Notification Settings, press the left arrow on your remote while watching full screen video, then select Notification ...Tap the button to take a real-time picture or video clip. Tap View Saved in Activity to view your saved videos and pictures. Tap a picture to see a larger image or tap a video to view a recording. On the picture/video screen, tap the download icon (down arrow) to download the picture/video to your mobile device.XFINITY Menu: Access the Main Menu: Guide, Saved, XFINITY On Demand, Apps, Search and Settings. Search: Provides immediate access to the Search screen. Rec: Press to record any program with one touch. Guide: Displays TV Listings in multiple guide views. Last: History of previous channels or programs. Info: Displays detailed program information.Select a program and press OK on the remote. Highlight Record and press OK. Highlight All future episodes and press OK. You can also choose your recording options by selecting All episodes: Record: Record only new episodes or record new and repeat episodes. Channels: Set your HD or SD channel preference.Here are some tips and tricks to help familiarize you with the new X1 guide.Apr 15, 2024 ... 2-4 months back i noticed that several of my recording had disappeared. They were just gone. I didnt delete them. Noone else deleted them ...See your recently recorded and viewed programs. Press the xfinity button on your remote. Select Saved on the Main Menu. Under For You - recent recordings are displayed under Just Recorded. Programs you've watched or partially watched will display under Recently Watched. See your recently recorded and viewed programs on the For You page of the ...Try this: 1. In the guide, go to the program you want to record, on the channel you want to record; I assume there is already a recording set up for it there, so modify the recording. 2. On the options window, where it says "Channels", change it to record only that channel (the other two options should be "HD Preferred" and "SD Preferred").Access and use the YouTube app. To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can also open the app by saying "YouTube," or search for specific video types, e.g., "Best street food in the world on YouTube." Once the app is open, you can continue to search ...If the issue is still occurring, verify the Default Audio Track setting on the video device guide. For TV Boxes: Go to the Main Menu. Select Setup. Select Audio Setup. Set the Default Audio Track to the desired language. Lastly, make sure the HDMI cable is plugged into both the new TV and cable box tightly.Aug 17, 2023. 6 min read. Xfinity's X1 DVR offers you the best of all worlds. Xfinity's cable box gives you access to live TV, sports, loads of on-demand entertainment, your favorite streaming apps, a decent DVR storage space, and top-notch technology. You'll get to watch what you want within seconds with a voice remote and get daily updates on ...Record a program. Press the Guide button on your remote control and highlight a program. Select the Record button on the remote control or select the Record option on the program's info panel. Select Just this episode and the recording will be set. Learn how to record a program on X1.Access and view recent recordings. Press the xfinity button on the remote control. Select Saved on the main menu. Select Recordings to view all programs that have been recorded. If more than one program of a series has been recorded select the title of the program and press OK to view all recorded episodes. To learn how you can sort …Jan 6, 2022 · Everyone in my house has access to the DVR. However, we have all spoke about this and do not know where the recordings are coming from. They are random different channels, multiple recordings in one day and not subject content we would ever watch or record. When I delete them they do not come back. New ones will show up a few days later.Follow the first three steps listed above. A record button will appear. Select the record button to bring up the recording options screen. Your recording will be scheduled to the default DVR. You can choose another DVR from the drop-down list button in the upper-left corner of the app (for tablets) or in the settings menu (on a smartphone).To send a "Direct Message" message: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Here’s a current breakdown of my recordings: 120 Hours HD quality. 15 hours of non-HD. So, a total of 135 hours of recordings. It seems as if I’m being shorted of the extra 150 hours that’s included in my plan. If I only had 150 hours of available recording this would make sense why my DVR is almost full.You will need to adjust the end time on the recording. To do so, you can go to the show you want to change, then modify recording, you can adjust the amount of minutes at the end of the show. This will allow you to see the ending. I no longer work for Comcast. 2 years ago.Mar 8, 2023 · 1.1K Messages. From the Xfinity My Account app if you select the TV icon just select "Run a Diagnostic Check" at the top of the screen. If you can't delete your recordings after this, please use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." I am an Official Xfinity Employee.Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Got a replacement box, old box still shows up. I got a replacement box for my master bedroom. The old one is returned, and the new one is set up. Problem is, in the recordings, both the new AND the old master bedroom boxes show up. Does anyone know how I can remove the old one? I will include a picture to show what I'm talking about. 1 ...Press the Guide button on the remote. Select a program and press OK on the remote. Highlight Record and press OK. Highlight All future episodes and press OK. You can also choose your recording options by selecting All episodes: Record: Record only new episodes or record new and repeat episodes. Channels: Set your HD or SD channel preference.Tap All Channels with the Live TV header to open the TV listings grid. Scroll through the listings to find a program to record. Tap on the program you want and you'll see the program details. Tap Record to schedule the recording. For TV series, tapping Record will bring up additional recording options. From here you can choose to record Just ...Disable Copilot from Group Policy. Step 1: Open Group Policy Editor from the Control Panel.You can also search for it by typing ' gpedit ' in the search box on the taskbar. Step 2: Go to Configuration>Administrative Templates>Windows Components>Windows Copilot. Step 3: Select the ' Turn off Windows Copilot ' setting. Step 4: Select Enabled. Step 5: Hit Apply, then click OK.Filter Your X1 On Demand Menu. Press the xfinity button on your remote. Use the right arrow or left arrow button to navigate to On Demand, and press the OK button on your remote. Navigate to the category in the On Demand menu that you wish to view. For example, On Demand > Movies > Top 50 New & Most Popular or On Demand > Networks > HBO ...Select Saved from the Main Menu. Under Recordings select Recently Deleted. Highlight the program to delete and press OK. Select Delete Now. Choose Permanently Delete to permanently erase the item. The item is removed from the DVR hard drive and is not available to be restored. Note: Items in the Recently Deleted folder may now also be bulk ...2 years ago. That occasionally happens where recordings get stuck and won't delete. I know that can be frustrating. To clear it, use the voice command 'device settings'. Scroll to bottom of the menu and use last menu item, sync DVR. Go ahead and sync the DVR and it should update. 0.Once you’re logged into the Music Choice app, go to X1 Settings, then Apps & Subscriptions. Press OK on your remote. You can also say “Manage Music Choice” into your Xfinity Voice Remote. You'll see the details of your current Music Choice Plus subscription. Press the down arrow to get to Change Plan. Then, press OK.However there seems to be a limit of six simultaneous recordings. I read on the Comcast website: " X1 AnyRoom DVR has six tuners, meaning you can record up to six programs simultaneously. If you have multiple X1 DVRs, you can record more programs simultaneously. For example, if you have two X1 DVRs in the home, you will now be able to record ...You will need to adjust the end time on the recording. To do so, you can go to the show you want to change, then modify recording, you can adjust the amount of minutes at the end of the show. This will allow you to see the ending. I no longer work for Comcast. 2 years ago.Rates and restrictions will apply based on region. 1. spinne1. • 2 yr. ago. No, there is no way to have separate dvr space with x1. 1. I have one X1 and would like to add another one for a household member that wants to maintain their own list of recordings and recording schedules. I….Cancel a Series Recording. Select Saved from the Main Menu. Choose Scheduled. Select a scheduled recording to cancel. Select Cancel to cancel the series recording. Choose All future recordings. Cancel a recording on X1.. Sign in to the Paramount+ app. Press the xfinity butt@ddilley13 Thank you for reaching back out to us here at the Xfinity If you have Xfinity X1 with DVR service, 150 hours of X1 Cloud DVR are included at no extra charge for each X1 DVR TV Box on your account. If you exceed your limit for cloud DVR recordings, your most recent recordings will replace older recordings if your save setting is set to Save Until Space Is Needed . Comcast calls Xfinity X1 an entertainment operatin Jun 4, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Delete a single DVR recording or multiple...
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