For purchases made in our Staples Stores, by phone, or on Staples.com, any electronic or furniture products, which usually fall within the 14-day return policy, purchased between November 12, 2023 and December 24, 2023 may be returned until January 14, 2024 or as regular policy allows, whichever is later. This applies to all electronic and ...Here is where a prepaid shipping label will be prepared for you to print. From there you can stop by a local UPS store where a UPS representative will pack and ship your equipment back to us, or you may package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home.Options to Return Cox Equipment. Use one of the following free methods to return your equipment. A return box and a shipping label are not needed when dropping off your equipment at a return location. Note: For Cox Mobile Devices, do not take the device to a UPS store without a return label provided by a Cox agent.We would like to show you a description here but the site won’t allow us.As a paying customer.... I packed up my return phone in the materials provided, I sent it back using the pre-paid label provided, if UPS lost the package, Verizon needs to work with UPS on this. ... If Verizon can't get the phone from UPS because UPS lost it, Verizon needs to file a claim to collect the insurance from their UPS account and ...Verizon store. Ok generally they're pretty strict with the 30 days unless there's extenuating circumstances. You are out of luck once the 30day return period expires. You can no longer return it. But once the phone is unlocked after 60days, you can pay off the phone and take it to any other carrier of your choice.Pack your return in a sturdy box. Be sure to remove any old shipping labels if you're reusing the box it arrived in, or one from a previous shipment. If you don’t have one, you can order supplies online or buy them at The UPS Store. Seal your box with plastic or nylon tape at least two inches wide. Don’t use duct tape.Make sure you get a receipt from the store to show that you handed the equipment over, and gave you a UPS tracking number. 2). Call Verizon and ask them to send you a return label. You do the packing, and put the label on the box, hand it to any UPS driver you can find, or take it any UPS Store, or authorized shipping center. It is prepaid, and ...Verizon has charged me $200 for non return of equipment. I have called over 6x since December trying to either receive a return box or label so that I may return this equipment. I can not print a label from the link given and Literally feel like I have no other choices at this point. Requesting any help I can get PLEASE.The verizon cable box return locations locations can help with all your needs. Contact a location near you for products or services. ... there are no fees charged for returning your Verizon equipment. ... have the option to request a prepaid return shipping label from Verizon and ship all boxes and accessories back through UPS instead of ...You can take them to a UPS store and they will pack and ship them to Verizon for you. Be sure to get a tracking number, a shipping receipt and record the serial numbers. There have been many reports Verizon not properly recording returned equipment. Pictures of the STBs might help, too. Good Luck.Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn how to to order devices and accessories online and pick them up at a store near you. Pick up your orders in a Verizon store or use the drive-up pick up option.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Mon-Sat: 10 am - 8 pm, Sun: 12 pm - 6 pm. Verizon Wireless. 1619 Rockville Pike, Rockville, MD 20852. (301) 881-0200. Mon-Sat: 10 am - 8 pm, Sun: 12 pm - 6 pm. These locations are subject to change, so we recommend contacting your preferred location beforehand to ensure that they still accept Verizon equipment returns.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Last Updated: March 3, 2023. Following the Verizon Equipment return process is important if you don’t want to be billed for an extra $200 in fees and penalties. By …Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Equipment Return: Have receipt, but am receiving warnings from Verizon to return or be charged ... Also, he used the USPS label even though the instructions clearly stated not to use that label for a UPS (vs usps) return. Since I closed the FiOS account when I moved, I cannot login to contact Verizon and tell them what I am posting here ...For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a negative light. Follow Reddiquette, learn something new, and enjoy some blazing fast Fios.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...To return your equipment: Return rented equipment to the Verizon or the UPS Store nearest you; You do not need to box up equipment since equipment serial numbers will be …You can return equipment to Verizon stores only if you have purchased the item directly. You can also return your equipment to Verizon FIOS via UPS mail or at certain Verizon FIOS TV stores. Equipment returned after 30 calendar days can result in unreturned charges. Verizon should be contacted to arrange for equipment return promptly.We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I am not able to get to a Verizon store or UPS store and would like a label so I can arrange for pick-up. Please escalate to an agent - the Chat folks haven't been able to help.First thing you would want to do is pack everything neatly in a box. Apply the provided Verizon return label to the outside of the box. Head to the nearest UPS store and ship it from there. Keep the UPS tracking code in a safe place. See also Cox Equipment Return - Avoid Fees - Updated Guide 2024. If you don’t know where the nearest UPS store ...9. Can I return the equipment if I am moving? Yes, you can return the equipment if you're moving. Make sure to return the equipment within 30 days of cancellation to avoid any charges for unreturned equipment. 10. Can I return the equipment to a Verizon store? No, you cannot return the equipment to a Verizon store. You must post the equipment ...We’ll let you know which UPS stores are near your address so you can drop off your return. Or you can use the UPS find a store tool . Any UPS store will accept the return. …Sep 15, 2023 · There are two ways to return your package. One would be to mail the equipment directly to Verizon, if you were wondering how to return Verizon equipment to UPS. The other would be to return the equipment to a Verizon store. You should know that not all Verizon stores accept the returned products.Verizon has charged me $200 for non return of equipment. I have called over 6x since December trying to either receive a return box or label so that I may return this equipment. I can not print a label from the link given and Literally feel like I have no other choices at this point. Requesting any help I can get PLEASE.Returning Verizon FiOS equipment made easy with step-by-step instructions and multiple return options. Avoid issues and get answers to FAQs for a smooth return experience. Steps to Return Verizon FiOS Equipment. Returning your Verizon FiOS equipment is a simple process that can be completed in a few easy steps.I returned my Verizon equipment years ago via UPS. I am still getting calls from a third party claiming I didn't. Each attempt ups the cost, then offers me a "discount" to pay for equipment I returned years ago.To return your equipment: Return rented equipment to the Verizon store or UPS Store nearest you; You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions.11-10-201507:55 PM. For the past week I have been trying to return my phone to Verizon. I first took it in to the Verizon store, but the return would not go through. After a discussion with customer service, it seems they do not have the authority to process a return. Trying to call the customer service numbers was similarly unsuccessful.In response to SweetLou1. 08-15-2018 10:17 AM. Personally I would return the old router to a local Verizon Fios store. No resellers. but get that written receipt showing date, time, serial number, MAC address of the old router. Make sure your name and account number are on the receipt. And keep it.Step 3: Package Your Verizon Equipment. After gathering all the necessary equipment, it’s time to package them securely for return. Start by disconnecting all cables and wires from the devices. Take care to wrap delicate items, like remotes, in bubble wrap or place them in padded envelopes to prevent damage during transit.Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location Fee for late or no return: Varies by equipment, up to $300 or moreEdg1. Community Leader. 08-17-2019 06:07 AM. Call 1-800-Verizon (8008374966) and type in your phone/account number say you want to return equipment to the prompt. Just called and got through in five minutes. As far as returning goes they will either send you a box or you can drop off at UPS.Get Your Parcel Ready. First things first - you need to pack your items in a sturdy box. If you don't have one, you can order supplies online. Seal your box with plastic or nylon tape at least 3 centimetre wide. Don't use duct tape. Wrap items separately and use cushioning material. Get packaging tips. Keep in mind, there are additional ...I disconnected the FIOS service by moving from Newark to Fort Lee. I put all two of my FIOS components (wireless router & HD Set Top Box) in the Verizon supplied box with the Verizon supplied shipping label and dropped them off at the UPS store in 137 Washington Ave, Belleville, NJ 07109 on Wednesday Jul 15, 2015.To return your equipment: Return rented equipment to the Verizon store or UPS Store nearest you; You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions.Email Return Labels Directly to Your Customers. We'll email your customer a return shipping label and a mobile barcode. They can then print the label at home, attach it to their boxed item and send it back. Let Our Drivers Pickup Returns Right From Your Customers' Doors. We'll create the return label ahead of time and our driver will ...Hello, Hopeless22. Help is here as we can absolutely get you the return label you need. My apologies to hear this has been going on for so long. Let's get this fixed. I have sent you a Private Message. -NatashaJan 19, 2009 · Master - Level 1. In response to jimmyb. 01-19-200902:41 PM. You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery. 1 Like. Reply. Getting started / Community FAQs.We would like to show you a description here but the site won't allow us.I cancelled my Verzion service when I moved in April. I was given 30 days to return the equipment and I did so with the shipping box and UPS label Verizon sent to me. I put the equipment in the box and dropped it off with UPS. Verzion said it never recieved the equipment. Because Verizon genereated ...Choose a reason for return and press Continue. Select a return option, follow the listed instructions and press Confirm . If you've selected UPS Prepaid Shipping: Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package.The return label to reprint online is available for 14 days as this is the time frame on which a phone can be returned. Was this a brand new device or a warranty replacement that you were returning? CandiceH_VZWRe: Need an Equipment Return Label. 02-04-2020 01:02 PM. Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of ...07-14-2021 09:30 PM. Recently ordered my upgrade and Verizon failed to include my apt number on the shipping address and device was returned to sender by UPS. Called and chatted with multiple reps to get the issue resolved. I have no device, I've been charged the initial fees on my visa and Verizon sent me an email requesting my old phone to ...Set-top box return with equipment drop-off at. Verizon authorized locations or The UPS Store ... equipment charge will apply. A charge also ... Family), Fios TV ...Shopping & Deals. Verizon mobile 30-day return and exchange FAQs. Learn how to return and/or exchange mobile devices and accessories within 30 days of purchase. A …First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.why dont the verizon techs take old equipment for some customers and not others. I spoke to a friend and they took her old router. But for me they said they cant give me a receipt so i had to pack up STB amd router and drive to a local UPS. to return.I keep receiving telephone calls from On Process Technology asking me to return my equipment. I explained to them that my equipment moved with me from previous address to my new address, so there wasn't any equipment to return. Is there a number that I can contact Verizon to clearup this confusionWe have a bunch of different ways you can return your equipment listed here. If a UPS Store is an hour drive, there is an option there to print out a label and schedule UPS pick up from your home. If a UPS Store is an hour drive, there is an option there to print out a label and schedule UPS pick up from your home.Here is the UPS instructions from the Spectrum support website: UPS Return. You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Note: Not all UPS locations are UPS Stores. Please use the link to find the …Accessibility Resource Center Skip to main content. Personal Business. StoresJan 31, 2024 · Enthusiast - Level 1. 01-31-2024 02:37 AM. I returned the old Fios equipment in late November/early December 2023 but am being charged $375 for unreturned equipment. After receiving “no equipment return” email reminder from VZ I called and agent Mathew told me I was all clear on 1/2/24. Saw charge again in 1/30/24 and called.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned .... 01-19-2009 02:41 PM. You need to return I just used one of Verizons shipped boxes, rememtber there were four You can even bring that email to a UPS Store and ask them to print it for you. Request a QR code: You will get a digital code that you can bring to a UPS Store along with your boxed modem. The store clerk will scan the code and print your return label, then ship the package. Get Your Return Label.Fios TV+ Remote. $24.99. Add to Cart. Verizon offers a variety of TV remote controls for your Fios equipment, including a 2-device remote control & a big button remote. We've also added a remote control specific to TV One equipment and to the Fios Stream TV equipment. Order a new remote control to replace an old remote, damaged remote, broken ... Yes, you can return Verizon FiOS equipment even if The verizon cable box return locations locations can help with all your needs. Contact a location near you for products or services. ... there are no fees charged for returning your Verizon equipment. ... have the option to request a prepaid return shipping label from Verizon and ship all boxes and accessories back through UPS instead of ... The old equipment I returned to a UPS store in ...
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