Scammers can fake caller ID so it shows a company’s name or phone number. And never call back a number from a recorded message or listed in an unexpected email or text. Don’t pay for anything with a gift card. Gift cards are for gifts. If anyone tells you to pay with a gift card, or to buy gift cards for anything other than a gift, it’s a ...via the company's websitechat with an agent. There's a. cancellation form. you can fill out instead if you're not in a rush (the company will call you to confirm the request), or you can simply ...Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Fortunately, there are a few ke...Jan 5, 2024 · Eligible customers are receiving postcards or emails alerting them to file a claim by April 15 to receive up to $100, which is the result of the lawsuit accusing Verizon of charging fees that were ...Thanks for posting on the forums! You can count on us for help with residential accounts, and service, anytime. For security with Xfinity Mobile accounts, devices and billing, please call or text 1 (888) 936-4968 to reach our secure Mobile team.Xfinity rep was hesitant to refund, giving me a huge song and dance so I called my bank and disputed as duplicate payment. Had my funds back in my acct within 4days. They don't like giving back $$ or admitting wrongs, they're great at pointing fingers tho.Xfinity customers with questions about the breach are directed to call 888-799-2560. Those who wish to file a complaint with the attorney general's office can do so online or by calling 517-335 ...The scams: You receive a sweepstakes promotion in the mail telling you to call an 800 number to win a prize. When you make the call, it activates an automated system and you’re unknowingly enrolled in a club or program. The charge is then added to your phone bill. You fill out a contest entry form and the promoter uses your phone number to ...Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.Jan 27, 2024 · We had xfinity for a while. We always paid or bill. Then had to get a new bank and then all the problems started. We set up auto pay didn't work. Kept getting xfinity trying to over charge us for late fees that were the tech and customer service issues because talked to a lot of them and a manager or 2.May 6, 2024 · Possible scam/phishing email. Customers should be watchful for emails from Xfinity claiming bill payment suspension. My wife and I both received the same email but even though the email address said Xfinity, the actual response email address was foreign. To pay your bill, click here.Xfinity Assistant scam. This afternoon I received a text message from "Xfinity Assistant" stating the following: "Hi, it's Xfinity Assistant. You now have faster upload speeds, but it looks like a technician will need to make your home at (my address removed) compatible to receive them. Schedule a free appointment to unlock faster upload ...Feb 16, 2024 · Attorneys working with ClassAction.org are looking into whether legal action can be taken in light of the Xfinity data breach. Around December 18, 2023, Comcast Cable Communications LLC, which does business as Xfinity, began informing customers via online notices and emails of a data security incident that affected over 35 million individuals.Aug 12, 2022 · The scammers will have your account number, bill amount due, and other info. The calls sound like Comcast calls. The scammers will appear to "pay" your current balance, although Comcast will finally realize that the "payment" is bogus and reverse it in a day or two. This scam is a very nasty one.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Xfinity Comcast refund issue . I paid Xfinity with various gift cards I received throughout the year. I used visa & Mastercard gift cards up on Xfinity bills, so I don't lose the cards and my money. When I went to cancel Xfinity b/c they raised their prices, I specifically told them to send me a check or a new visa prepaid gift card. I had a ...Disingenuous/scam email from Xfinity. I received an email from Xfinity that was completely false and was clearly a ploy to have me as a customer rent a modem, that was in fact probably slower than my modem that I currently own. It was titled "replace your internet equipment to enjoy faster upload speeds.". This prays on unknowing people ...CCAlisha. +13 more. Problem Solver. •. 571 Messages. 2 years ago. Hello, @ user_926a4d This is not an email from Xfinity. Please see: https://comca.st/3LRe0aT. This will help you differentiate a legitimate email from Xfinity directly and also how to report phishing emails.November 20, 2023. 1. Comcast Xfinity is one of the largest internet and cable providers in the United States. It has been involved in a number of class action lawsuits over the years, alleging a variety of violations of consumer law. One of the most notable Xfinity class action lawsuits was filed in 2008, alleging that the company forced ...The Xfinity Incentive Tracker allows you to view your prepaid card status online. For our customers who don't have internet service, it is also available by phone. What is the benefit of the Xfinity Incentive Tracker?We know how important it is to receive a reward as promised. You can always look up the reward status here: https://comca.st/3uoyuQY; For mobile inquiries, we do have our amazing mobile team that can handle your request and you can reach out to our Mobile team through these options: SMS Text Message: 1 (888) 936-4968. Phone: 1 (888) 936-4968.I transferred to Xfinity for cheaper prices as I'm already in contact with them with my internet. I transferred 4 phone lines over and somehow ended up with 6 l... Skip to main content. Home. Getting Started. Guidelines. Sign in. Plan. Xfinity Community Forum. Xfinity Mobile. Plan. Xfinity mobile scam. U. user_895112 +1 more. Visitor • 2 …The Commission never requires people to pay money or provide account information to get a refund. The Commission's interactive dashboards for refund data provide a state-by-state breakdown of refunds in FTC cases. In 2023, FTC actions led to $324 million in refunds to consumers across the country.Upon cancelation, Comcast Xfinity should charge me prorated portion for September, but they charged me $50 for the full month and kept doing so. Criminal activity: On 2/2022, Xfinity mobile sent me a SIM card, asking me to combine my cell phone service, and wanting to reduce the internet charge to $40 a month, instead of $50.This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ...There's no place like home base. Enjoy up to 90 out-of-market baseball games each week with MLB Extra Innings® and get MLB.TV included. Purchase our special offer from May 16 - 22 for only four payments of $17.50. X1 and HD service required. Pricing and other info.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.We would take any scam email very seriously. We do have a security team that you can always report those to, and they can investigate that issue from there. You can report that email at https://comca.st/3xMMmGr anytime. You can also contact them directly at 1-888-565-4329.We would take any scam email very seriously. We do have a security team that you can always report those to, and they can investigate that issue from there. You can report that email at https://comca.st/3xMMmGr anytime. You can also contact them directly at 1-888-565-4329.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.We're committed to. keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.via the company's websitechat with an agent. There's a. cancellation form. you can fill out instead if you're not in a rush (the company will call you to confirm the request), or you can simply ...Comcast has agreed to issue refunds to 15,600 customers and cancel the debts of another 16,000 people to settle allegations that the cable company lied to …Jan 5, 2024 · Eligible customers are receiving postcards or emails alerting them to file a claim by April 15 to receive up to $100, which is the result of the lawsuit accusing Verizon of charging fees that were ...To verify the legitimacy of any offers or promotions made by a caller, you can always call 1-800-COMCAST. Check our internet security alerts site for news, updates, Comcast …I have been charged twice by Xfinity and am requesting a refund. The agent told me that the refund would be completed in a couple of days, but it has not been credited. I have already contacted more than 10 agents and no progress has been made. Xfinity does not meet deadlines and has no desire to give refunds to customers.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near ...Page Loaded - Xfinity Speed Test - Check Your Internet Speed. Xfinity Speed Test. Let's test the speed to your device. We'll measure the speed from our servers to this device. Results are often lower than plan speeds due to WiFi conditions and device capabilities. Start Test.CCAlisha. +13 more. Problem Solver. •. 571 Messages. 2 years ago. Hello, @ user_926a4d This is not an email from Xfinity. Please see: https://comca.st/3LRe0aT. This will help you differentiate a legitimate email from Xfinity directly and also how to report phishing emails.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the windowNov 20, 2023 · November 20, 2023. 1. Comcast Xfinity is one of the largest internet and cable providers in the United States. It has been involved in a number of class action lawsuits over the years, alleging a variety of violations of consumer law. One of the most notable Xfinity class action lawsuits was filed in 2008, alleging that the company forced ...Get in touch with Comcast Business. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Contact Customer Service at (800) 391-3000. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. ...Learn how to cancel Your Xfinity Instant TV service.In recent years, the concept of working from home has gained significant popularity. With advancements in technology and a shift in work culture, more and more people are seeking o...I am sorry to hear that happened to you. I would be very concerned with a phone call like this. The best course of action, in this case, would actually be to report this to our Customer Security Assurance. You can contact them calling CSA directly at Toll-Free Number: 1-888-565-4329. 0.Comcast accused three corporate entities, two individuals and a batch of placeholder entities of colluding to scam current and potential Xfinity customers, according to a March 8 complaint in the US District Court for the District of Maryland. The alleged "fraudsters" called or texted victims to persuade them to pay for fictitious services ...Visitor. •. 3 Messages. 6 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up.Thankfully I was able to return everything there and he waited with me while I got my emails confirming the refunds for the 2 phones. Then I go home to watch Redzone, and it says it is not activated. Turns out all of my add-ons were removed, they basically just gave me the base channel setup with no add-ons which would have brought the price ...Please refresh and try again. or Text 266-278 to chat with Xfinity Assistant. Refresh.rdp55 That is a great question thank you so much for your post. With our agreement with Bally Sports not being renewed all customers with Bally Sports will proactively receive credit, the amount depends on your package and the features that provided you access to Bally Sports so the specific amount could be different for each customer.Comcast’s Notice of Data Security Incident states, “ [o]n October 10, 2023, one of Xfinity’s software providers, Citrix, announced a vulnerability in one of its products used by Xfinity and ...There's no place like home base. Enjoy up to 90 out-of-market baseball games each week with MLB Extra Innings® and get MLB.TV included. Purchase our special offer from May 16 - 22 for only four payments of $17.50. X1 and HD service required. Pricing and other info.Since this is an account specific concern, we would have to direct you to the Xfinity Mobile Team for resolution. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968. • Phone: 1 (888) 936-4968. ( edited)Jan 5, 2024 · If you receive a suspicious call, text, or email claiming to be from Xfinity, report it immediately. Reporting scams helps Xfinity take action against fraudsters and prevents others from becoming victims. To report an Xfinity scam: Call 1-800-XFINITY (1-800-934-6489) and speak to a customer service representative.Are you tired of the hassle and stress that comes with filing your taxes? Well, we have good news for you – applying for a tax refund online can simplify your life in more ways tha...05/17/2024. I have spent countless hours on the phone, going to stores, waiting for service techs just to have usable internet service. I have been a customer for years and they get worse and ...Mt Laurel Township, NJ 08054. 844-335-8719. A Comcast representative will contact you within 2 business days of our receipt of the requested documentation. While Comcast is investigating your claim, we will suspend our collection activity on the suspect account and request that any consumer credit bureau the suspect account has been reported to ...160. Comcast's data-usage meter gave thousands of customers inaccurate readings for two months because of a software bug, causing the broadband provider to incorrectly charge about 2,000 users for ...Target gift cards totaled $35 million in payments to scammers -- two times more than any other brand of gift cards. "Before the card was even taken out of the wrapping, it was cashed out and spent ...rdp55 That is a great question thank you so much for your post. With our agreement with Bally Sports not being renewed all customers with Bally Sports will proactively receive credit, the amount depends on your package and the features that provided you access to Bally Sports so the specific amount could be different for each customer.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Something went wrong. I wasn't able to load. Please refresh to try again. Refresh1 year ago. @user_650bf2 Thank you so much for your post and for helping with the process of setting up an account. Our normal customer service phone number 1-800-Xfinity which would be 1-800-934-6489, 888 is also a toll-free number, but they are not interchangeable. With that said we do send a one-time use code as a text message or an email to ...But Xfinity is clever, since this is how the scam works. They make you take a physical product that you didn't ask for or need because they know you'll forget about it. They then force you to go to the store where the reps have literally no power to reverse the scammy charges and instead direct you to Xfinity customer service — since I ...I can't say for sure the site is a scam. But just looking at the site I can say it definitely isn't owned by xfinity or comcast. They make no claims to be either. Their store front is a typical "dropship" style store. Typically for buying products from China. Reply.I received a letter saying I got a refund from XFinity loaded on a Mastercard debit card. I went to xfinityrefunds.com, and entered the card number and created an account with my email (a gmail email). It then demanded a verification code that was sent to my email, but a comcast.net email instead of gmail. I have never opened a comcast email.There should be stiff financial penalties assessed and refunds to customers when service is so poor in order to incent Comcast to do better. ... 103.4K Messages. 3 months ago. Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 0. 0. XfinityAlyssaA +20 more.Xfinity customers also get: • 24/7 real-time support anytime you need it. • Tools to help you seamlessly activate your equipment and test your internet speed. • Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer. Customers who rent our equipment get even more: • Everything you need ...Sep 21, 2023 · Mark Huffman, Reporter. • Sep 21, 2023. The Xfinity scam, which we reported in April, shows no signs of going away. And now parent company Comcast has warned its customers to be wary of the ...Promised refund never gets issued! My Xfinity Internet service was terminated in Aug 2023, leaving one month fee (around $127) prepaid to Xfinity which the refund team promised will be refunded. But it has been more than 2 months since then, I have not seen any refunds. Last month I got refund for $7.74 and support team promised that was just a ...Here’s the latest scam to come to my doorstep: “My CallerID read Comcast, and when I answered, the caller apologized for not securing my Xfinity router properly. They said they’d just fixed it and that I was owed a credit. I allowed him to remote-control my PC, and he helped me get $300 sent to my bank account.”.Xfinity Rewards are special rewards that are regularly posted for loyal customers and can be accessed via the Xfinity app. Some of the possible reward choices include free movie tickets, discounts ...Access your Xfinity Rewards or learn more about the program. Xfinity customers enjoy a mix of exclusive perks and experiences from day one!Internet customers who experienced a significant outage will get credit for their time without service. Frontier issued two numbers for customers to call if they are experiencing issues with their service. Residential customers should call 800.921.8101. Business customers can contact 800.921.8102.This is one of the most occurring types of Xfinity scams where a user is contacted by the "Xfinity support team" (actually a scammer). The scammer may pretend to resolve a certain issue with your account which might require the user to disclose some personal information. Source: Twitter.This is one of the most occurring types of Xfinity scams where a user is contacted by the “Xfinity support team” (actually a scammer). The scammer may pretend to resolve a certain issue with your account which might require the user to disclose some personal information. Source: Twitter.I received a letter saying I got a refund from XFinity loaded on a Mastercard debit card. I went to xfinityrefunds.com, and entered the card number and created an account with my email (a gmail email). It then demanded a verification code that was sent to my email, but a comcast.net email instead of gmail. I have never opened a comcast email.Oct 28, 2021 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Hello @user_9xn8mq thank you so much for taking the time and effort to relay your experience with Xfinity Mobile. We would certainly love the opportunity to assist in any way possible. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, then entering "Xfinity Support" in the "To" section. Please include your ...Possible scam/phishing email. Customers should be watchful for emails from Xfinity claiming bill payment suspension. My wife and I both received the same email but …If you need to return or exchange your Xfinity devices or accessories, you can find the best way to do so at xfinity.com/returns. Whether you want to print a UPS ...I am sorry to hear that happened to you. I would be very concerned with a phone call like this. The best course of action, in this case, would actually be to report this to our Customer Security Assurance. You can contact them calling CSA directly at Toll-Free Number: 1-888-565-4329. 0.Tuesday, May 7th, 2024 4:43 PM. Haven't received refundFeb 10, 2024 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near ...We think xfinity.com is legit and safe for consumers to access. Scamadviser is an automated algorithm to check if a website is legit and safe (or not). The review of xfinity.com has been based on an analysis of 40 facts found online in public sources. Sources we use are if the website is listed on phishing and spam sites, if it serves malware ...Comcast Refund Check Bounced. Solved. I recently cancelled my Comcast account. I sent back all of my equipment and received a refund check for money that I overpaid. I deposited the check and everything looked good. Two days later it bounced and I was charged a $15 service fee. My bank said it was because of "Stop Payment" on Comcast's end.Comcast / Xfinity reviews first appeared on Complaints Board on Jul 19, 2006. The latest review I was tricked and was charged to a high plan Internet was posted on Apr 30, 2024. The latest complaint Getting help communicating problem with comcast xfinity was resolved on Jul 25, 2023.However, today I did. The Indian speaking calling said the exact same thing. He identified himself as Mike from xfinity and that they were trying for the last few days to send updates my router and it wasn't going through. I knew it was a SCAM!!! Xfinity has never and will never make such a call regarding your router.The Xfinity Incentive Tracker allows you to view your prepaid card status online. For our customers who don't have internet service, it is also available by phone. What is the benefit of the Xfinity Incentive Tracker?Xfinity says they are only sending me a check for around $150, which I haven't yet received, and refunding the rest to the various gift cards that had been thrown away. So I am out almost $650 as I cannot get any more information about those gift cards. I don't know if they are expired, or even if Xfinity refunded the card.That means it will take up to 6 weeks from the date the refund was issued to receive your refund via check. For example, and without going into too much detail, your refund was issued 01/31/23. This means you should receive the refund check by 03/14/23.Comcast Corp. was hit with a pair of putative class actions on Tuesday alleging the company failed to properly secure valuable personally identifiable information of customers. The pair of suits, both filed in the Eastern District of Pennsylvania, claim Comcast was negligent in protecting consumers' data and exposed them and similarly situated plaintiffs to a lifetime of potential identity ...Eligible customers are receiving postcards or emails alerting them to file a claim by April 15 to receive up to $100, which is the result of the lawsuit accusing Verizon of charging fees that were .... Return to the Device Management Center. Select Return Details Story by Zoe Wilson. • 4mo • 2 min read. Comcas I have wondered the same thing as I have been in your shoes before. Normally where there is a remaining credit balance after the disconnection of services, the refund would go back to the last payment card on file. If there were any issues with the refund going back to the last payment card onfile, we would then mail you a refund check.When it eventually pops up, fill out the form and click Continue. You may be asked to confirm the provided address. Finally, after all that clicking, locate the toggle labeled Storage and usage of ... On May 14 I received an email from Comcast Executive Support tell Learn how you can request a call back from an Xfinity customer care agent.A new map shows how much money and how many checks the FTC mailed to each state, so you can see the FTC refunds sent to people in your area. You also can find out how the FTC knows who should get refunds and the steps we take to return as much money as possible. Getting your money back is important to you — so it’s … Update Router Scam. I just got a call from a person claimi...
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